The tools behind a more organised working day
Bring bookings, your website, payments and client records together. Explore the core tools included with Velixa and the optional extras available as your business grows.
- Every feature included
- No per-seat charges
- Cancel anytime
Let clients book while you get on with your day
Add your link to your website, social profiles or client messages.
Use your schedules and booking rules to show available times.
Let clients select a service and an eligible team member.
Send confirmation when an appointment is booked.
Let clients manage eligible changes through their account.
Set working hours, time off and service buffers.
Manage appointment payments with less admin
Save a card via Stripe when the appointment is booked, without taking payment.
Manage eligible late-cancellation and no-show charges under your booking policy.
Charge the card on file or record cash payment against the appointment.
Manage refunds from the relevant payment or booking record.
Offer the cards and digital wallets supported by your Stripe checkout.
Your own website, connected to your bookings
Use your Velixa address or connect a domain you own.
Choose supported templates, colours and your business logo.
Present service descriptions, prices and appointment durations.
Add photographs that show your business and services.
Keep opening hours, location and contact information together.
Give visitors a clear route from exploring your site to booking.
Your Velixa website. Your own web address.
Use your domain for your hosted Velixa website.
Velixa manages certificates for supported, verified domains.
Follow the records shown in your dashboard at your domain provider.
Keep supported website and booking features under your business’s domain.
Custom-domain support is included. Domain purchase and renewal remain separate.
Keep clients informed, from booking to receipt
Send clients the details of a confirmed appointment.
Send a reminder before the visit using the configured schedule.
Send confirmation of completed payment transactions.
Notify clients about rescheduling and cancellations.
Keep staff informed about relevant booking activity.
Use merchant branding in supported customer-facing messages.
Keep your team’s day organised
Keep each person’s working hours and profile details together.
Choose which services each team member can deliver.
Reflect unavailable periods in bookable availability.
Control access through the roles and permissions available in your account.
Invite team members to set up their own access.
Review appointment and service performance by employee.
See how your business is doing
Review payment and revenue figures for the selected period.
See booked, completed, cancelled and missed appointments.
Compare booking activity and revenue by service.
Review customer and appointment activity over time.
Use employee filters to understand staff activity.
Export available report or booking data for further analysis.
Keep your website. Add online booking.
Copy your business’s snippet into a supported area of your website.
Use a platform and plan that allow the required embed code.
Use the branding options configured in your Velixa account.
Let the booking interface adapt to the space available.
Use the same service and staff availability as your Velixa account.
Save a card to secure the booking without taking payment. Settle on the appointment day using the saved card or cash.
Add a text reminder before the appointment
Buy SMS credit packs from your dashboard when you need them.
Send supported confirmations, reminders and booking-change messages.
Choose which supported SMS notifications are enabled.
Check the credits available before planning your SMS usage.
Review recent SMS activity and available delivery status.
Send to the UK mobile numbers supported by Velixa’s SMS service.
Stay in touch between appointments
Use the available filters to select the clients relevant to your campaign.
Send through the supported channels, with SMS using your credit balance.
Configure available automations for reminders to return or other relevant occasions.
Check recorded opens, clicks and unsubscribes to inform the next campaign.
Keep marketing preferences and unsubscribe handling connected to client records.
Use recipient eligibility and credit checks before messages are sent.
Reward the clients who come back
Apply your configured rules to qualifying completed, paid appointments.
Decide which services count towards the programme.
Choose the available rewards and what clients need to earn them.
Let participating clients check their balance from their account.
Apply eligible rewards through the supported booking and checkout flow.
Use the points or stamp options available in your loyalty settings.
Make feedback part of the client journey
Invite clients to leave feedback after their appointment.
Connect reviews to the customer’s booking history.
Manage submissions through the available moderation workflow.
Allow customers to submit photographs alongside their feedback.
Respond to published reviews from your dashboard.
Display published feedback on your hosted site.
Keep products, stock and sales together
Keep product details, prices and stock quantities together.
Review product sales and the inventory information available in your reports.
Identify products that are running low so you can plan replenishment.
Record retail items through the supported point-of-sale workflow.
Update quantities when stock arrives or needs correcting.
Follow recorded movements and changes to your stock.
More branches. One place to manage them.
Keep each location’s details, hours and availability organised.
Let clients choose the branch they want to book.
Review bookings and revenue for individual locations.
Assign team members to the locations where they work.
Review combined activity across your locations.
Your first location is included. Additional locations cost £5 each per month.
Your working day, wherever you are
View appointments and manage supported booking changes.
Receive updates about relevant booking activity.
View the appointment and revenue information supported by the iOS widget.
Collect contactless payments on compatible devices and eligible accounts.
Find customer records and previous appointments from your phone.
Check connection status and use online access for payment actions.
Memberships that give regulars a reason to return
Set a price, billing period and included visits for each plan.
Collect membership payments on the plan’s billing schedule through Stripe.
Choose the services and available benefits attached to each membership.
Let members view their plan and manage eligible bookings online.
See membership payment status and identify accounts that need attention.
Track cancellations and the end of each member’s current access period.
Make your business someone’s next gift
Let visitors buy a digital gift card from your hosted site.
Give recipients the gift-card details they need to redeem their balance.
Apply gift-card credit to eligible purchases.
Keep the unspent balance available for a later eligible purchase.
View the validity and expiry information attached to each gift card.
Keep gift-card purchases and redemptions linked to your business records.
Keep regular bookings organised. Give empty slots another chance.
Set up supported repeat intervals for regular clients.
Change a single appointment without rebuilding the whole series.
Let clients register interest when a suitable time is unavailable.
Offer newly available appointments to eligible waiting clients.
Use claim windows so an unanswered offer does not hold a slot indefinitely.
Check recurring appointments against staff availability and closures.
Bring outside commitments into your booking availability
Connect a supported Google Calendar account through the provider’s sign-in flow.
Connect supported Outlook and Microsoft 365 calendars.
Follow the iCloud connection instructions using an app-specific password.
Synchronise supported Velixa booking events to connected calendars.
Use synchronised busy periods when calculating booking availability.
Check connected availability through the supported confirmation workflow.
Take contactless payments with your phone
Accept contactless payments without a separate reader on compatible devices.
Accept supported contactless cards and digital wallets.
Keep payment records and payout information connected to your business account.
Collect payment against the relevant appointment.
Include retail items through the available checkout flow when Inventory & POS is enabled.
Review the transaction alongside your other payments.
Practical controls for your business data
Use secure connections and protected integration credentials.
Use safeguards designed to protect account-changing actions.
Apply controls that help limit abusive login and booking requests.
Stripe handles card details through the supported payment flow.
Manage customer deletion and anonymisation through the available workflows.
Control staff access and record relevant administrative activity.
Explore the tools in your own account
Start a 7-day free trial to explore Velixa. Your core subscription includes unlimited bookings and team members, with payment fees and optional extras charged separately.
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