Keep clients informed, from booking to receipt
Send appointment confirmations, reminders and payment updates automatically. Keep clients and your team informed without writing each message yourself.
- Included with your subscription
What you get
Send clients the details of a confirmed appointment.
Send a reminder before the visit using the configured schedule.
Send confirmation of completed payment transactions.
Notify clients about rescheduling and cancellations.
Keep staff informed about relevant booking activity.
Use merchant branding in supported customer-facing messages.
How it helps your working day
Less manual follow-up
Let appointment events trigger the relevant email.
Included email notifications
Operational email is included with your subscription.
Notification preferences
Manage the notification options available to you and your clients.
Common questions
Clients can manage supported communication preferences. Operational messages and marketing emails serve different purposes and follow their respective settings.
Emails are sent via Velixa's verified sending domain with your business name in the From field. Custom sender domains are not currently available.
Yes — each notification type can be toggled on or off from the Email notifications tab in your settings. Clients can opt out of reminder emails via the unsubscribe link included in those messages.
You can use the branding options available in your account. Full email-template wording controls are not currently available.
Supported messages include booking confirmations, appointment reminders, changes, cancellations and payment receipts. Optional messages depend on your enabled features and settings.
Merchant-facing template previews are not currently available in the dashboard. Contact the Velixa team if you need help understanding a message.
Explore this feature in Velixa
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