Assessments and follow-ups
Set different service durations for first visits and return appointments.
Booking Software for Physiotherapy
Physiotherapy booking software for assessments and follow-ups
Keep assessment bookings, follow-up appointments and practitioner schedules organised. Give patients a straightforward way to choose an available visit.
- No charge for 7 days
- Cancel any time
Set first appointments and follow-ups as separate services with their own durations. Manage each practitioner’s availability and keep contact details, booking history and payment records connected.
Online booking
Let patients book at a time that suits them
Show your services, eligible team members and available times through your website or booking link. Patient can book online without waiting for you to answer a call.
- Availability based on your configured schedules
- Service and team-member selection
- Hosted website and booking widget included
Payments
Payments that fit your appointments
Every booking is secured with a card saved via Stripe. No payment is taken when the booking is made. On the day of the appointment, charge the card on file or record payment in cash. Manage eligible cancellation charges under your booking policy.
- Card saved securely at booking
- No payment taken at booking
- Saved-card or cash settlement on the appointment day
- Eligible cancellation charges under your policy
Repeat revenue
Offer options for ongoing visits
Where they fit your services, offer prepaid packages, memberships, gift cards or loyalty rewards. Keep purchases, balances and eligible benefits connected to the customer account.
- Configurable memberships
- Prepaid service packages
- Digital gift cards
- Optional loyalty programmes
Mobile
Your clinic, close at hand
Use the Velixa merchant app for iOS and Android to view appointments, find customer details and manage supported payments. Access follows your team’s assigned permissions.
- Appointment viewing and management
- Contact details and booking history
- Supported payment actions
- Booking notifications
Everyday tools for your clinic
Keep bookings, customer information and payments connected. Start with the core tools and add optional extras when you need them.
Practitioner diaries
Manage bookable hours and service assignments for each practitioner.
Appointment history
Keep contact details and previous booking information together.
Flexible appointment payments
Save a card at booking without taking payment. On the appointment day, charge the card on file or record cash payment.
Email reminders and optional SMS
Send appointment reminders by email, with paid SMS credits available for text messages.
Team access controls
Use roles and permissions to manage access to customer and appointment information.
Frequently asked questions
Practical answers about booking with Velixa.
Yes. Configure each appointment type as a separate service with its own duration and buffer time.
There is no separate fee just for creating an appointment. The subscription includes unlimited bookings. Payment processing fees, optional add-ons and SMS credits are charged separately.
Yes. Start with a 7-day trial. A card is required for your subscription, which starts after the trial unless you cancel beforehand. Payment processing and separately purchased extras are distinct from the subscription trial.
Yes. Customer records include a notes area and booking history, with access controlled by team permissions.
Yes. Configure individual working hours, eligible services, breaks and time off.
Email reminders are included. You can add supported SMS reminders using separately purchased credits. The messages sent depend on your settings and the customer’s communication preferences.
See how Velixa fits your clinic
Explore the diary, website and booking tools with a free trial. Set up your services and see how the workflow fits your business.
7-day free trial · Card required for subscription
- Built for physiotherapy
- 7-day free trial
- No contract · cancel anytime
- Payments through your Stripe account
Explore other appointment-based businesses
See how Velixa’s booking tools can fit different services and working patterns.