Stay in touch between appointments
Send campaigns to eligible clients, organise your audience and review engagement. Keep customer communication alongside your bookings, with email included and SMS charged through credits.
- Email included · SMS credits extra
What you get
Use the available filters to select the clients relevant to your campaign.
Send through the supported channels, with SMS using your credit balance.
Configure available automations for reminders to return or other relevant occasions.
Check recorded opens, clicks and unsubscribes to inform the next campaign.
Keep marketing preferences and unsubscribe handling connected to client records.
Use recipient eligibility and credit checks before messages are sent.
How it helps your working day
Email included
Campaign email is part of your subscription.
Optional SMS
Text campaigns use paid credits from your balance.
Respect client preferences
Use recorded consent and opt-outs when selecting recipients.
Common questions
Marketing campaigns use recorded marketing permissions and opt-outs. Choose eligible recipients and use the consent controls provided by Velixa.
View the engagement recorded for a campaign, including supported open, click and unsubscribe information. Treat these as indicators rather than a complete measure of who read a message.
Yes — pick a send date and time when composing the campaign. It's queued and goes out at the scheduled time without any further action needed.
SMS draws from a top-up balance you buy in packages on the SMS credits page. Email campaigns are free, with no per-send fee.
Yes — segment by last-visit date. A common setup is to target customers who haven't booked in 60 or 90 days with a re-engagement offer or discount.
Yes — unsubscribes are processed the moment the link is clicked and stored per customer per merchant. Subsequent campaigns skip opted-out recipients automatically.
Explore this feature in Velixa
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