Clear pricing for your everyday business tools
Start with a 7-day free trial, then £15 a month on monthly billing. No setup fee or per-team-member charge. Payment processing, optional add-ons and SMS credits are charged separately.
- One plan, optional extras
- No per-team-member fees
- Cancel anytime
business essentials
- ✓ Unlimited bookings & calendar
- ✓ Online card payments & refunds — fees apply
- ✓ Your own branded business website
- ✓ Embeddable booking widget
- ✓ Staff, rotas, per-stylist pricing, time off & commissions
- ✓ Multi-location with shared staff — paid add-on
- ✓ Resource allocation (rooms, chairs, kit)
- ✓ Loyalty programmes, memberships & gift cards
- ✓ Pre-paid packages and session series
- ✓ Reviews with moderation & replies
- ✓ Email reminders & marketing campaigns
- ✓ Marketing automations (birthdays, win-back)
- ✓ Promo codes and percentage discounts
- ✓ Customer profiles, notes & intake forms
- ✓ Waitlist with auto-fill of cancellations
- ✓ Merchant app for iOS & Android
- ✓ Business analytics & one-click exports
- ✓ Brand colours, logo & site themes
How our fees work
Online card payment fees are deducted from your payout. Your customer pays the price shown at checkout. The examples below show how the fee affects the amount you receive.
Online card payment fee
The online card fee combines Stripe processing and Velixa’s platform fee. A minimum fee of £0.50 applies to each card payment when 3% would be lower.
Example: £50.00 booking — paid by card
| Service price | £50.00 |
| Customer pays | £50.00 |
| Card fee (3%) | -£1.50 |
| You receive | £48.50 |
Cash payments in person
No payment is taken at booking. If the client pays cash on the appointment day, mark the booking as paid in cash instead of charging the card on file. No card-processing fee applies to the cash payment.
Example: £50.00 booking — paid by cash
| Service price | £50.00 |
| Customer pays | £50.00 |
| Card fee | £0.00 |
| You receive | £50.00 |
* Minimum £0.50 card fee. On smaller card payments, where 3% would be lower, the minimum applies. It comes from your payout — your customer still pays the price you list.
Optional extras, clearly priced
Add Inventory & POS or additional locations when you need them. SMS uses separately purchased credits. Your billing settings show the charges for your account.
Inventory & POS
Manage products, stock and supported retail sales alongside your appointment business. Charged monthly in addition to your subscription.
Multi-location
Manage additional branches, location-specific services and shared staff from one account. Charged monthly for each additional location.
SMS appointment reminders
Add supported text reminders and appointment updates. Buy credits from your dashboard and monitor your balance and usage.
Frequently Asked Questions
Yes. Start with a 7-day trial. A card is required for your subscription, which begins after the trial unless you cancel beforehand. Payment processing and separately purchased extras are distinct from the subscription trial.
Connect your business’s Stripe account. Every booking is secured with a card saved via Stripe. No payment is taken when the booking is made. On the day of the appointment, charge the card on file or record payment in cash. Manage refunds and payment status against each appointment.
Manage full or partial refunds through the available payment controls. Disputes are handled through your connected Stripe account, following the process and deadlines shown there.
Yes. Add the Velixa widget to a website and plan that support the required embed code. Your services, schedules and booking rules stay connected to your account.
These features are included in the base subscription. Payment processing fees apply to relevant transactions. Inventory & POS, additional locations and SMS credits are separate.
Monthly billing is £15 a month after the trial, with no setup fee. Annual billing is shown separately above. Online card payments cost 3%, with a £0.50 minimum per payment. Optional modules and SMS credits are additional.
The published online card fee is 3%, with a minimum of £0.50 per payment. This combines Stripe processing and Velixa’s platform fee and is deducted from your payout. It does not apply to cash payments.
The base subscription includes unlimited bookings, services and team members, with no per-team-member subscription charge. Payment fees and optional extras still apply.
Yes. Inventory & POS and additional locations have monthly charges. SMS uses separately purchased credits. Current prices appear above and in your billing settings.
Velixa provides account permissions and customer-data controls, while Stripe handles card details. Read the Privacy Policy for current information about processing, service providers and transfers. Contact the team with specific data-handling questions.
The base subscription includes your diary, online booking, hosted website, widget, team management and core client, communication and reporting tools. Memberships, packages, gift cards and loyalty are included. Online payment fees, Inventory & POS, additional locations and SMS credits are separate.
Yes. The booking is secured with a saved card, but no payment is taken at booking. If the client pays cash on the appointment day, record the booking as paid in cash instead of charging the saved card. No card-processing fee applies to that cash payment.
Yes. Configure employee-specific prices and durations for services. Clients see the relevant price when selecting their booking options.
SMS uses prepaid credits purchased from your dashboard. At the current published rate, credits cost 7p each, with packs starting at £7 for 100. Check the available packs and terms before purchasing.
Contact the Velixa team with your business details and the part of setup you need help with. We can help you understand the available service, schedule, website and payment settings.
Yes. Manage cancellation through your billing settings. Check the displayed effective date and remaining access for your billing cycle. Cancelling does not automatically imply a refund for a period already paid for.
Card payments are processed through your connected Stripe account. Check the payout schedule and estimated arrival information shown for your account; timing can depend on verification and Stripe’s account settings.
Yes. Create a branded website with your business information, services and online booking. Custom-domain connection is included; purchasing and renewing the domain remain your responsibility.
Yes. Velixa has merchant apps for iOS and Android, included with your subscription. Access follows team permissions. Tap to Pay and other device-specific features require a supported setup.
Find out how Velixa fits your business
Explore your diary, website and booking tools with a 7-day free trial. Then continue on the billing option you choose, with optional extras clearly priced.
Start free trial