1. List the services customers book in Velixa
Create each Velixa service with a clear name, useful description, accurate duration and current price. Separate appointments when customers need to choose different lengths or types.
Practical guide
How to take bookings online
This Velixa guide explains how to move from messages and phone calls to a dependable online booking process for your services, staff and customers.
Take bookings online with Velixa
Taking bookings online is more than adding a button. Velixa gives customers a clear route from service to available time while keeping services, staff availability, policies, confirmations and appointment changes together. Online customers sign in or create an account before completing the booking.
2. Set staff and diary availability in Velixa
Add the people who deliver the services and set their working hours, breaks and leave in Velixa. Check the public options as a customer would before sharing the link.
3. Choose where to publish your Velixa booking
A direct Velixa booking link works well for social profiles and messages. A hosted Velixa website gives you a fuller web presence, while a Velixa widget can add booking to a site you already own.
4. Understand the Velixa card-on-file flow
Every customer must provide or select a saved card and accept the card-on-file mandate before the booking is confirmed. Velixa does not take a payment upfront. The outstanding balance can be charged when the appointment is completed, while late-cancellation and no-show charges depend on the applicable policy.
5. Confirm and remind from Velixa
Velixa sends booking confirmations and an automatic email reminder around 24 hours before eligible appointments when the customer email is available. Optional SMS requires the reminder type to be enabled, an available customer mobile number and sufficient SMS credits.
How Velixa helps
Turn good practice into a Velixa workflow
Set up services in Velixa
Add the duration, price, preparation details and staff choices customers need to make an informed Velixa booking.
Publish availability through Velixa
Set working hours, breaks, leave and staff access before sharing your Velixa booking link.
Put Velixa where customers look
Use a direct Velixa link, hosted site or widget so customers reach the same booking flow from your existing presence.
Tools & Guides
Keep exploring Velixa
Continue with the related checklist, calculator or product overview.
Frequently asked questions
Clear answers about this practical topic.
Configure services with durations and prices, business hours, staff service access and availability, and a customer-facing Velixa booking route. Online customers browse the available options first, then sign in or create an account before completing the booking.
Yes. A direct Velixa booking link or hosted Velixa website can provide the public booking route.
Yes, where the staff member is linked to the service, staff selection is enabled and that person has an eligible available slot. An online customer must sign in or create an account before completing the booking.
No. Velixa saves a card and records the customer’s accepted card-on-file mandate before confirmation, but never takes a payment upfront. The outstanding appointment balance can be charged when the appointment is completed, while late-cancellation and no-show charges depend on the applicable policy.
Ready to put this into practice with Velixa?
Start with the booking setup that fits your business, then add the tools that become useful as you grow.