Client notes and history
Keep appointment history, preferences and team-entered notes ready for the next visit.
Client retention starts here
Booking software that helps Loughborough salons nurture client relationships
Velixa gives your team tools to support a personal service at every visit — client notes, appointment history, optional follow-ups and online rebooking.
- Free Trial
- Cancel anytime
- Stripe setup required for every merchant
Client records help teams prepare for future visits. Velixa stores appointment history against the client profile, while staff can add notes, colour formulas and preferences as needed. Before an appointment, eligible team members can review the recorded history. Optional follow-up automations can prompt rebooking for eligible clients when enabled, and online booking makes future appointments easier to arrange. Together, these tools can support a consistent client experience.
Key platform tools
Keep the working day organised
Bring your salon’s bookings, staff schedules, client records and appointment payments into one place. Set up the services and availability your clients can book.
- Online booking linked to your services and staff availability
- Every appointment secured with a card saved via Stripe
- No payment at booking; saved card or cash on the appointment day
- Automatic email reminders and optional paid SMS
- Staff working hours, breaks and leave in one diary
- Client history and team-entered notes ready for the next visit
Memberships & gift cards
Offer memberships and digital gift cards
Create recurring memberships and sell digital gift cards with the terms and benefits you choose. These purchase flows are separate from saving a card to secure an appointment without taking payment at booking.
- Set up recurring membership plans
- Offer digital gift cards
- Explain billing, expiry and redemption terms
- Keep purchases and benefits connected to client accounts
Client retention
Keep in touch between appointments
Use follow-up and lapsed-client automations to support your rebooking routine. Enable the messages you want and respect the client’s communication preferences and applicable consent settings.
- Set up supported follow-up messages
- Include rebooking links in supported messages
- Use lapsed-client messages where appropriate
- Check message settings and client communication preferences
Client management
Keep client details ready for the next visit
Build a record of appointments and add the notes your team needs, including colour formulas and client preferences. Team members can review the information their permissions allow before the appointment.
- Appointment history and past services together
- Team-entered colour formulas, preferences and notes
- Access controlled through staff permissions
Automated reminders
Give clients a useful reminder
Send automatic email reminders before supported appointments and add optional paid SMS using prepaid credits. Clients can change appointments online where the booking and your cancellation policy allow, or contact your salon for help.
- Automatic email reminders linked to appointments
- Optional SMS when enabled, with sufficient prepaid credits
- Clear routes for permitted appointment changes
Tools for your salon’s working day
Keep bookings, clients and team routines connected. Choose optional extras when you need them.
Marketing automation
Set up supported follow-up messages using your communication and consent settings.
Loyalty rewards
Set up a loyalty programme with earning and redemption rules that suit your business.
Email reminders
Send automatic appointment reminders using the email reminder workflow.
Online booking
Let clients choose from your services, staff and available times through a direct booking page.
Optional SMS reminders
Add text reminders using prepaid credits, with the required settings and customer mobile details.
Memberships
Offer recurring memberships with clearly defined billing terms and included benefits.
Frequently asked questions
Practical answers about booking, payments and managing your salon with Velixa.
Yes. Where staff selection is enabled, clients can choose a stylist assigned to their selected service who has an available appointment.
Clients can manage appointments through their Velixa account where the booking and your cancellation policy allow it. They can contact your salon when a change is not available online.
Yes. Use the available settings for your business name, logo, colours and booking-page presentation.
See the Velixa Privacy Policy for current hosting, service-provider and international-transfer information. It explains how personal data is handled across the services used to deliver the platform.
Every appointment booking is secured with a card saved via Stripe. No payment is taken when the booking is made. On the day of the appointment, charge the card on file or record payment in cash. Applicable cancellation and no-show charges are separate and follow your booking policy.
Client records can include appointment history, services, team-entered notes and preferences. Staff access depends on permissions, and payment records reflect the activity recorded for your business.
Services can be assigned to individual stylists, with staff-specific prices or durations where set up. Review the options shown to clients so they understand the selected service before confirming.
See how Velixa fits your salon
Bring your bookings, diary and client records together. Every appointment booking is secured with a card saved via Stripe. No payment is taken at booking. Settle on the appointment day using the card on file or record payment in cash.
Try Velixa free for 7 days, then £15.00/mo on monthly billing. No setup fee or per-team-member charges. Payment fees, SMS credits and optional add-ons are separate.
- Built for hair salons
- Free Trial
- Cancel anytime
- Merchant Stripe setup required
← See the full Salon Booking Software overview, or browse all sectors Velixa supports.