Card-on-file protection
Online clients can save a card at booking — staff can collect eligible no-show and late-cancel fees with one tap.
Salon booking software
Hair salon booking software for Newcastle upon Tyne — help protect revenue from no-shows
Late cancellations and no-shows can cost salons revenue. Velixa gives Newcastle upon Tyne salons card-on-file protection for eligible online bookings — so when a policy applies, staff can collect a configured fee from a saved card with one tap.
No charge during your free trial. Cancel any time.
Running a salon in Newcastle upon Tyne means building your diary carefully — and protecting it just as carefully. A last-minute cancellation or a client who does not appear can leave time in the schedule unused. For eligible standard online bookings, clients save their card securely and accept your cancellation terms before the appointment is confirmed. No money is taken when the card is saved. If a client does not show, staff can apply the configured fee from the dashboard; where a saved card and policy apply, it can be collected with one tap. Configured email reminders are scheduled around 24 hours before each appointment, and optional paid SMS reminders are available only when enabled and funded. These tools help keep bookings aligned with your configured availability.
Key platform tools
Tools to help run your salon
Velixa supports hair-salon workflows including service-specific pricing, team rotas, client records and card-on-file for eligible online bookings.
- Configured email reminders scheduled around 24 hours before appointments, with optional paid SMS only when enabled and funded
- Card-on-file for online bookings — collect eligible late-cancel and no-show fees from a saved card with one tap
- Set your own notice period and fee amounts per service — apply the policy to eligible bookings
- Online booking available around the clock — eligible bookings can be managed online
- Live availability and conflict checks to help prevent double-bookings
- Client records can store services, stylists, team-entered notes and payment history
Payments & card-on-file
Card-secured bookings that protect your revenue
For standard online bookings, clients save their card with no charge taken upfront. If they do not show, staff can apply the configured fee in Velixa; where a saved card and policy apply, it can be collected with one tap. Late cancellations inside your notice window can be handled the same way.
- Card saved securely for standard online bookings
- Charge a completed appointment with one tap
- Apply eligible cancellation and no-show fees
- Payments processed directly by Stripe
No-show protection
Protect every slot in your diary
Eligible online bookings in your Newcastle upon Tyne salon can carry card-on-file protection. If a client does not attend, mark the appointment and apply the fee you have configured; where a saved card and policy apply, staff can collect it with one tap. Your cancellation policy is recorded when the booking is confirmed.
- Card on file for eligible online bookings
- Collect an eligible no-show fee with one tap
- Your own notice window and fee amounts per service
- Policy agreed digitally when a card is saved
Automated reminders
Fewer no-shows, less chasing
Velixa sends an automatic email reminder around 24 hours before each appointment. Optional paid SMS reminders are also available only when enabled and funded. Clients can reschedule from their account where the booking and cancellation policy allow, or contact the salon directly.
- Automatic email reminders around 24 hours before each appointment
- Optional paid SMS reminders only when enabled and funded
- Clients can reschedule where the booking and policy allow
Online booking
Your booking page, open 24/7
Give Newcastle upon Tyne clients a direct link they can bookmark — on your website, Instagram bio or Google profile — and take appointments while you're busy at the chair. Live availability and conflict checks help prevent double-booking.
- Book from your website, Instagram bio or Google listing
- Live availability and conflict checks help prevent double-booking
- Clients self-manage eligible bookings online
Everything your salon needs in one place
One platform for everyday booking operations, with optional extras when you need them.
No-show protection
Online card-on-file bookings record digital acceptance of your cancellation terms.
Email reminders
Configured email reminders can help clients remember upcoming appointments.
SMS reminders
Optional paid text reminders can be sent automatically around 24 hours before each appointment when SMS is enabled and funded.
Staff scheduling
Individual diaries, working hours and service lists — every stylist managed from one place.
Online booking page
A shareable link clients can bookmark and use 24/7 from your website, Instagram bio or Google listing.
Frequently asked questions
Common questions about Velixa for hair salons.
Yes — clients can add multiple services to a single booking before confirming, and the diary slots them consecutively without conflicts.
Yes — unsubscribes are processed the moment the link is clicked and stored per customer per merchant. Subsequent campaigns skip opted-out recipients automatically.
Yes — once your domain is verified, Velixa handles the security certificate automatically. There is nothing extra for you to buy, renew or configure.
Stripe handles card details during checkout, so Velixa does not store or process card numbers on its own servers.
Once your account is connected, Velixa Finance → Payouts shows Stripe’s live payout schedule for your account, including its payout frequency and clearing delay. Each upcoming payout also has a Stripe-estimated arrival date for your bank. These settings can differ between connected accounts, so use the schedule and arrival date shown in Velixa rather than a generic day count.
Yes — once they sign in, included services show as £0 and any tier discount is applied at the booking step before they confirm.
Yes — each team member has their own login with role-based permissions. Owners, managers and staff each see what they need.
Ready to run your salon on Velixa?
Take bookings 24/7, use card-on-file for eligible online bookings, and manage configured reminders and client records from one platform.
No charge during your free trial. Cancel any time.
- Built for hair salons
- free trial
- No long-term contract · cancel through billing
- Eligible card payouts via your connected Stripe account
← See the full Salon Booking Software overview, or browse all sectors Velixa supports.