Card on file
Secure every appointment with a saved card. Take payment on the day using the card on file or record cash.
Salon booking software
Hair salon booking software for Newcastle upon Tyne — help protect revenue from no-shows
Late cancellations and no-shows can cost salons revenue. Velixa gives Newcastle upon Tyne salons card-on-file protection for eligible online bookings — so when a policy applies, staff can collect a configured fee from a usable saved card, subject to payment approval.
- Free Trial
- Cancel anytime
- Stripe setup required for every merchant
Running a salon in Newcastle upon Tyne means building your diary carefully — and protecting it just as carefully. A last-minute cancellation or a client who does not appear can leave time in the schedule unused. For eligible standard online bookings, clients save their card securely and accept your cancellation terms before the appointment is confirmed. For eligible standard card-on-file bookings with no deposit configured, saving a card does not take an upfront card charge. If a client does not show, staff can apply the configured fee from the dashboard; where a saved card and policy apply, it can be collected from a usable saved card, subject to payment approval. Configured email reminders are scheduled ahead of eligible appointments, and optional paid SMS reminders are available only when enabled and funded. These tools help keep bookings aligned with your configured availability.
Key platform tools
Keep the working day organised
Bring your salon’s bookings, staff schedules, client records and appointment payments into one place. Set up the services and availability your clients can book.
- Online booking linked to your services and staff availability
- Every appointment secured with a card saved via Stripe
- No payment at booking; saved card or cash on the appointment day
- Automatic email reminders and optional paid SMS
- Staff working hours, breaks and leave in one diary
- Client history and team-entered notes ready for the next visit
Payments & card-on-file
Save a card. Settle on the appointment day.
Every appointment booking is secured with a card saved via Stripe. No payment is taken when the booking is made. On the day of the appointment, charge the card on file or record payment in cash.
- Card required to secure every appointment booking
- No appointment payment taken at booking
- Charge the saved card or record cash payment on the day
- Manage applicable cancellation and no-show charges separately
No-show protection
Make your cancellation policy clear
Set your cancellation notice period and fees. If a client cancels late or misses an appointment, manage the applicable charge from the booking record. A saved card does not guarantee that a later payment will succeed. Every appointment booking is secured with a card saved via Stripe, without taking an appointment payment upfront.
- Set the cancellation notice period for your services
- Explain any late-cancellation and no-show fees
- Record the terms accepted during booking
- Manage applicable charges from the appointment record
Automated reminders
Give clients a useful reminder
Send automatic email reminders before supported appointments and add optional paid SMS using prepaid credits. Clients can change appointments online where the booking and your cancellation policy allow, or contact your salon for help.
- Automatic email reminders linked to appointments
- Optional SMS when enabled, with sufficient prepaid credits
- Clear routes for permitted appointment changes
Online booking
Let clients book when it suits them
Share your booking link from your website, social profiles and business listing where links are supported. Clients can choose an available service, stylist and time, then sign in or create a free Velixa account to complete the booking.
- Show the services and appointment times you make available
- Keep booking choices connected to staff schedules
- Let clients manage changes where your policy allows
Tools for your salon’s working day
Keep bookings, clients and team routines connected. Choose optional extras when you need them.
Cancellation policies
Set notice periods and fees, then manage applicable late-cancellation and no-show charges.
Email reminders
Send automatic appointment reminders using the email reminder workflow.
Optional SMS reminders
Add text reminders using prepaid credits, with the required settings and customer mobile details.
Staff scheduling
Keep working hours, breaks, leave and service assignments connected to each stylist’s diary.
Online booking
Let clients choose from your services, staff and available times through a direct booking page.
Frequently asked questions
Practical answers about booking, payments and managing your salon with Velixa.
Yes. Where staff selection is enabled, clients can choose a stylist assigned to their selected service who has an available appointment.
Clients can manage appointments through their Velixa account where the booking and your cancellation policy allow it. They can contact your salon when a change is not available online.
Yes. Use the available settings for your business name, logo, colours and booking-page presentation.
See the Velixa Privacy Policy for current hosting, service-provider and international-transfer information. It explains how personal data is handled across the services used to deliver the platform.
Every appointment booking is secured with a card saved via Stripe. No payment is taken when the booking is made. On the day of the appointment, charge the card on file or record payment in cash. Applicable cancellation and no-show charges are separate and follow your booking policy.
Client records can include appointment history, services, team-entered notes and preferences. Staff access depends on permissions, and payment records reflect the activity recorded for your business.
Services can be assigned to individual stylists, with staff-specific prices or durations where set up. Review the options shown to clients so they understand the selected service before confirming.
See how Velixa fits your salon
Bring your bookings, diary and client records together. Every appointment booking is secured with a card saved via Stripe. No payment is taken at booking. Settle on the appointment day using the card on file or record payment in cash.
Try Velixa free for 7 days, then £15.00/mo on monthly billing. No setup fee or per-team-member charges. Payment fees, SMS credits and optional add-ons are separate.
- Built for hair salons
- Free Trial
- Cancel anytime
- Merchant Stripe setup required
← See the full Salon Booking Software overview, or browse all sectors Velixa supports.