Published by Velixa · information last checked 25 August 2026

Looking for a Treatwell alternative?

A move from Treatwell often starts with a wish to put more of the booking journey on the salon’s own website. Before changing, measure what the Marketplace contributes to new-client acquisition and what a direct route would need to replace.

This comparison is published by Velixa, one of the services discussed. It is not an independent review. Check the provider’s official website before making a purchasing decision.

What to weigh up before moving

Treat Marketplace commission, subscription, online prepayments and payment processing as distinct costs. Ask how an introduced client is classified, and compare it with the value of the first visit rather than treating every repeat booking as commissionable.

Who may prefer Velixa

Velixa may suit businesses concentrating on their own website, direct customer relationship and a flat displayed subscription rather than a Marketplace acquisition route.

Who may be better staying with Treatwell

Staying with Treatwell may make sense if Marketplace-generated new clients are a measurable part of your acquisition plan, especially where the plan and payment tools already support your team.

Velixa pricing at a glance

Velixa’s displayed plan is currently £12.95 per month plus a one-off £19.95 setup fee, with all team members included.

How Treatwell prices it

Treatwell’s UK partner pricing presents Freelancer and Advanced plans but does not publish one universal monthly figure. Ask Treatwell for the plan and terms that apply to your business. Treatwell states a 35% commission for an eligible brand-new client’s first Marketplace booking and 0% commission on repeat bookings; eligibility and location can affect the terms.

Booking, diary and client experience

Both platforms offer online booking, calendar and customer history. Velixa provides a hosted site and widget; Treatwell lists website/social Book Now routes alongside its Marketplace listing.

Velixa provides client records, notes, consent-aware campaigns and intake forms. Treatwell lists client history, staff management, reviews, notifications and reporting.

Payments and cancellation protection

Velixa saves a card at booking and supports eligible cancellation/no-show charges under the business policy. Treatwell lists online prepayments at 2.5% plus VAT and its payment routes such as card machine, Tap to Pay and online processing; those fees should be checked against current payment terms.

Team workflows and communications

Velixa includes staff diaries, rotas, per-stylist pricing and multi-location tools. Treatwell’s Advanced plan says it includes unlimited staff, which may be relevant for a team seeking a plan-led setup.

Velixa includes email reminders, with optional paid SMS credits. Treatwell lists notifications, marketing and promotions; confirm messaging allowances or charges in its latest plan documents.

Retention and repeat visits

Velixa includes memberships, prepaid packages, gift cards and loyalty. Treatwell’s public partner pages highlight Marketplace, bookings, marketing and payments; confirm the availability of any specific loyalty or membership workflow before relying on it.

Your website, widget and booking links

Velixa offers a hosted branded website and widget. Treatwell supports business website/social booking routes, while its Marketplace can add a separate discovery surface.

Marketplace and new-client discovery

Treatwell has a consumer Marketplace. It says a 35% commission applies to a first booking by an eligible brand-new client introduced through Marketplace and that repeat bookings attract 0% commission. Direct bookings through the salon’s own website, social links or client records are described separately, so check the attribution rules that apply to your business. Velixa currently focuses on direct booking, but plans to release a Marketplace; no launch date has been set.

Mobile access

Velixa provides iOS and Android merchant apps. Treatwell describes cloud/mobile access for its business tools.

At a glance

Velixa is an alternative for direct website and widget bookings with one displayed flat subscription. Treatwell is a Marketplace-led alternative for discovery. Neither choice is a universal answer: assess the channels and cost structure that fit your salon.

Moving without disruption

Compare the source of your new bookings, not just your total booking volume. Review any Marketplace attribution, payment setup, client data export and website Book Now links before moving systems.

Frequently asked questions

Is Velixa an alternative to Treatwell?

Yes. Both help businesses manage appointments, but Velixa focuses on direct branded booking while Treatwell also provides a consumer Marketplace.

Does Treatwell charge commission on repeat customers?

Treatwell’s UK partner pricing says repeat bookings are charged at 0% commission. Check its current eligibility and attribution terms.

Does Treatwell publish one universal monthly price?

Its public UK partner pricing presents plan structures rather than a universal fixed monthly price, so request or check the current quote for your business.

Sources & verification

Official provider pricing, feature and help pages used for the factual statements above. Open the relevant source pages to verify the details directly. Information was last checked 25 August 2026 and can change.

See whether Velixa fits your team

Try the live platform and compare your real booking, staff and customer workflows before making a change.