Published by Velixa · information last checked 25 August 2026

Velixa vs Treatwell: which is right for your business?

Velixa and Treatwell both help salons organise bookings, clients and payments. Treatwell’s proposition is strongly tied to consumer Marketplace discovery, while Velixa is designed around a business’s own branded booking page, widget and direct client relationships.

This comparison is published by Velixa, one of the services discussed. It is not an independent review. Check the provider’s official website before making a purchasing decision.

Quick comparison

AreaVelixaTreatwell
Subscription modelTeam-inclusive subscription; live price belowFreelancer and Advanced plans; ask for your quote
New-client discoveryDirect marketing and branded routesConsumer Marketplace available
Marketplace commissionMarketplace planned; no launch date set35% on eligible new-client first booking; 0% on repeats
PaymentsCard on file and eligible policy-based chargesTreatwell Pay and online-prepayment options

Pricing and commercial model

Velixa’s displayed plan is currently £12.95 per month plus a one-off £19.95 setup fee, with all team members included.

Treatwell’s UK partner pricing presents Freelancer and Advanced plans but does not publish one universal monthly figure. Ask Treatwell for the plan and terms that apply to your business. Treatwell states a 35% commission for an eligible brand-new client’s first Marketplace booking and 0% commission on repeat bookings; eligibility and location can affect the terms.

Online booking and diary

Both platforms offer online booking, calendar and customer history. Velixa provides a hosted site and widget; Treatwell lists website/social Book Now routes alongside its Marketplace listing.

Payments and no-show protection

Velixa saves a card at booking and supports eligible cancellation/no-show charges under the business policy. Treatwell lists online prepayments at 2.5% plus VAT and its payment routes such as card machine, Tap to Pay and online processing; those fees should be checked against current payment terms.

Staff and team management

Velixa includes staff diaries, rotas, per-stylist pricing and multi-location tools. Treatwell’s Advanced plan says it includes unlimited staff, which may be relevant for a team seeking a plan-led setup.

Client management

Velixa provides client records, notes, consent-aware campaigns and intake forms. Treatwell lists client history, staff management, reviews, notifications and reporting.

Reminders and marketing

Velixa includes email reminders, with optional paid SMS credits. Treatwell lists notifications, marketing and promotions; confirm messaging allowances or charges in its latest plan documents.

Memberships, loyalty, gift cards and packages

Velixa includes memberships, prepaid packages, gift cards and loyalty. Treatwell’s public partner pages highlight Marketplace, bookings, marketing and payments; confirm the availability of any specific loyalty or membership workflow before relying on it.

POS and inventory

Velixa offers inventory and retail checkout as a paid add-on. Treatwell lists POS and product-sales functionality.

Website, booking page and widget

Velixa offers a hosted branded website and widget. Treatwell supports business website/social booking routes, while its Marketplace can add a separate discovery surface.

Marketplace and client discovery

Treatwell has a consumer Marketplace. It says a 35% commission applies to a first booking by an eligible brand-new client introduced through Marketplace and that repeat bookings attract 0% commission. Direct bookings through the salon’s own website, social links or client records are described separately, so check the attribution rules that apply to your business. Velixa currently focuses on direct booking, but plans to release a Marketplace; no launch date has been set.

Mobile access

Velixa provides iOS and Android merchant apps. Treatwell describes cloud/mobile access for its business tools.

Who Velixa may suit

Velixa may suit businesses concentrating on their own website, direct customer relationship and a flat displayed subscription rather than a Marketplace acquisition route.

Who Treatwell may suit

Treatwell may suit a salon that actively wants a consumer Marketplace to introduce new clients and is comfortable reviewing the commission and plan terms that apply.

Switching checklist

Compare the source of your new bookings, not just your total booking volume. Review any Marketplace attribution, payment setup, client data export and website Book Now links before moving systems.

Frequently asked questions

Is Velixa an alternative to Treatwell?

Yes. Both help businesses manage appointments, but Velixa focuses on direct branded booking while Treatwell also provides a consumer Marketplace.

Does Treatwell charge commission on repeat customers?

Treatwell’s UK partner pricing says repeat bookings are charged at 0% commission. Check its current eligibility and attribution terms.

Does Treatwell publish one universal monthly price?

Its public UK partner pricing presents plan structures rather than a universal fixed monthly price, so request or check the current quote for your business.

Sources & verification

Official provider pricing, feature and help pages used for the factual statements above. Open the relevant source pages to verify the details directly. Information was last checked 25 August 2026 and can change.

See whether Velixa fits your team

Try the live platform and compare your real booking, staff and customer workflows before making a change.