Client retention starts here

Booking software that helps Brighton salons nurture client relationships

Velixa gives your team tools to support a personal service at every visit — client notes, appointment history, optional follow-ups and online rebooking.

No charge during your free trial. Cancel any time.

Client records help teams prepare for future visits. Velixa stores appointment history against the client profile, while staff can add notes, colour formulas and preferences as needed. Before an appointment, eligible team members can review the recorded history. Optional follow-up automations can prompt rebooking for eligible clients when enabled, and online booking makes future appointments easier to arrange. Together, these tools can support a consistent client experience.

Key platform tools

Tools to help run your salon

Velixa supports hair-salon workflows including service-specific pricing, team rotas, client records and card-on-file for eligible online bookings.

  • Client notes and preferences can be carried forward for future visits
  • Optional post-appointment follow-up messages can prompt the next booking when enabled
  • Visit history at a glance — services, stylists, team-entered colour records and payment data
  • Online booking available for configured availability — clients rebook when the moment suits them
  • Configured email reminders before each visit, with optional paid SMS only when enabled and funded
  • Card-on-file protection for online bookings — charges can follow completion or an applicable cancellation policy
A hair salon using Velixa's booking and appointment management platform
Waitlist

Manage openings with a waitlist

When a client cancels, Velixa can help you manage a waitlist and offer openings to eligible clients according to your configuration. Your team keeps control of the booking process.

  • Manage a waitlist for available appointments
  • Offer openings to eligible clients
  • Use configuration that fits your booking rules
  • Can reduce manual rescheduling
Calendar-List
Bookings-List
Memberships & gift cards

Memberships and gift cards, when enabled

Where enabled and configured, Velixa supports recurring membership plans and digital gift cards through the available merchant and customer flows. Plan terms determine billing, redemption and customer use.

  • Optional monthly membership plans
  • Digital gift cards where enabled
  • Configure plan and redemption terms
  • Use supported customer purchase flows
Velixa card-on-file and payment management screen
Client retention

Stay front-of-mind between visits

When enabled, post-visit and lapsed-client automations can send follow-up messages to eligible clients. These messages can include a rebooking link, helping your team manage follow-up and repeat-visit outreach.

  • Optional post-visit follow-up automation
  • Rebooking links in supported messages
  • Optional lapsed-client win-back messages
  • Configuration and client eligibility apply
SMS-ON
SMS-OFF
Client management

Know your clients before they sit down

Appointments build a client history over time, while staff can add colour formulas, product preferences and notes. Eligible team members can review the recorded history before a visit, helping them prepare when the usual stylist is off.

  • Client history — team-entered notes, formulas and past services
  • Visible to eligible team members
  • Recorded history helps another stylist prepare
Team Management
Velixa client and team management screen

Everything your salon needs in one place

One platform for everyday booking operations, with optional extras when you need them.

Marketing automation

Optional follow-up and lapsed-client messages can run when enabled for eligible clients.

Loyalty rewards

Configured loyalty programs can award points according to their rules.

Email reminders

Configured email reminders can help clients remember upcoming appointments.

Online booking page

A shareable link clients can bookmark and use for configured availability from your website, Instagram bio or Google listing.

SMS reminders

Optional paid text reminders can be sent when configured for eligible appointments when SMS is enabled and funded.

Memberships

Optional recurring membership plans, subject to configuration.

Waitlist

Manage a waitlist and offer openings to eligible clients.

Gift cards

Digital gift cards are available where the gift-card feature is enabled.

Frequently asked questions

Common questions about Velixa for hair salons.

Clients use your Velixa booking page to choose an available service, eligible professional and time, then complete the configured booking flow. They create or sign in to a free Velixa account before making an appointment.

Configured email reminders can be scheduled ahead of eligible appointments. Optional SMS reminders are paid, and require merchant enablement, available funding, supported delivery and recipient eligibility.

Velixa provides a booking link and an embeddable widget for supported merchant websites. Available booking options and branding follow your configuration.

Stripe handles card details during supported checkout and card-saving flows. Velixa does not store or process card numbers on its own servers.

You can configure a notice period and fee for eligible services. When a policy applies, staff can attempt to collect the configured fee from a usable saved card, subject to payment approval.

Eligible team members can add and view team-entered notes, preferences and recorded appointment history according to their permissions.

Reports can show recorded booking, revenue, team and service data for the dates, locations and permissions available in your account.

Ready to run your salon on Velixa?

Take online bookings for configured availability, use card-on-file for eligible online bookings, and manage configured reminders and client records from one platform.

No charge during your free trial. Cancel any time.

  • Built for hair salons
  • Free Trial
  • No contract · cancel anytime
  • Stripe Connect for eligible merchants