Marketing automation
Optional follow-up and lapsed-client messages can run when enabled for eligible clients.
Client retention starts here
Booking software that helps Brighton salons nurture client relationships
Velixa gives your team tools to support a personal service at every visit — client notes, appointment history, optional follow-ups and online rebooking.
- Free Trial
- Cancel anytime
- Stripe setup required for every merchant
Client records help teams prepare for future visits. Velixa stores appointment history against the client profile, while staff can add notes, colour formulas and preferences as needed. Before an appointment, eligible team members can review the recorded history. Optional follow-up automations can prompt rebooking for eligible clients when enabled, and online booking makes future appointments easier to arrange. Together, these tools can support a consistent client experience.
Key platform tools
Keep the working day organised
Bring your salon’s bookings, staff schedules, client records and appointment payments into one place. Set up the services and availability your clients can book.
- Client notes and preferences can be carried forward for future visits
- Optional post-appointment follow-up messages can prompt the next booking when enabled
- Visit history at a glance — services, stylists, team-entered colour records and payment data
- Online booking available for configured availability — clients rebook when the moment suits them
- Configured email reminders before each visit, with optional paid SMS only when enabled and funded
- Card-on-file protection for online bookings — charges can follow completion or an applicable cancellation policy
Waitlist
Manage openings with a waitlist
When a client cancels, Velixa can help you manage a waitlist and offer openings to eligible clients according to your configuration. Your team keeps control of the booking process.
- Manage a waitlist for available appointments
- Offer openings to eligible clients
- Use configuration that fits your booking rules
- Can reduce manual rescheduling
Memberships & gift cards
Memberships and gift cards, when enabled
Where enabled and configured, Velixa supports recurring membership plans and digital gift cards through the available merchant and customer flows. Plan terms determine billing, redemption and customer use.
- Optional monthly membership plans
- Digital gift cards where enabled
- Configure plan and redemption terms
- Use supported customer purchase flows
Client retention
Stay front-of-mind between visits
When enabled, post-visit and lapsed-client automations can send follow-up messages to eligible clients. These messages can include a rebooking link, helping your team manage follow-up and repeat-visit outreach.
- Optional post-visit follow-up automation
- Rebooking links in supported messages
- Optional lapsed-client win-back messages
- Configuration and client eligibility apply
Client management
Know your clients before they sit down
Appointments build a client history over time, while staff can add colour formulas, product preferences and notes. Eligible team members can review the recorded history before a visit, helping them prepare when the usual stylist is off.
- Client history — team-entered notes, formulas and past services
- Visible to eligible team members
- Recorded history helps another stylist prepare
Tools for your salon’s working day
Keep bookings, clients and team routines connected. Choose optional extras when you need them.
Loyalty rewards
Configured loyalty programs can award points according to their rules.
Email reminders
Configured email reminders can help clients remember upcoming appointments.
Online booking page
A shareable link clients can bookmark and use for configured availability from your website, Instagram bio or Google listing.
SMS reminders
Optional paid text reminders can be sent when configured for eligible appointments when SMS is enabled and funded.
Memberships
Optional recurring membership plans, subject to configuration.
Waitlist
Manage a waitlist and offer openings to eligible clients.
Gift cards
Digital gift cards are available where the gift-card feature is enabled.
Frequently asked questions
Practical answers about booking, payments and managing your salon with Velixa.
Clients use your Velixa booking page to choose an available service, eligible professional and time, then complete the configured booking flow. They create or sign in to a free Velixa account before making an appointment.
Configured email reminders can be scheduled ahead of eligible appointments. Optional SMS reminders are paid, and require merchant enablement, available funding, supported delivery and recipient eligibility.
Velixa provides a booking link and an embeddable widget for supported merchant websites. Available booking options and branding follow your configuration.
Stripe handles card details during supported checkout and card-saving flows. Velixa does not store or process card numbers on its own servers.
You can configure a notice period and fee for eligible services. When a policy applies, staff can attempt to collect the configured fee from a usable saved card, subject to payment approval.
Eligible team members can add and view team-entered notes, preferences and recorded appointment history according to their permissions.
Reports can show recorded booking, revenue, team and service data for the dates, locations and permissions available in your account.
See how Velixa fits your salon
Bring your bookings, diary and client records together. Every appointment booking is secured with a card saved via Stripe. No payment is taken at booking. Settle on the appointment day using the card on file or record payment in cash.
Try Velixa free for 7 days, then £15.00/mo on monthly billing. No setup fee or per-team-member charges. Payment fees, SMS credits and optional add-ons are separate.
- Built for hair salons
- Free Trial
- Cancel anytime
- Merchant Stripe setup required
← See the full Salon Booking Software overview, or browse all sectors Velixa supports.