Card-on-file protection
Online clients can save a card at booking — staff can collect eligible no-show and late-cancel fees from a usable saved card, subject to payment approval.
Salon booking software
Hair salon booking software for Darlington — help protect revenue from no-shows
Late cancellations and no-shows can cost salons revenue. Velixa gives Darlington salons card-on-file protection for eligible online bookings — so when a policy applies, staff can collect a configured fee from a saved card from a usable saved card, subject to payment approval.
No charge during your free trial. Cancel any time.
Running a salon in Darlington means building your diary carefully — and protecting it just as carefully. A last-minute cancellation or a client who does not appear can leave time in the schedule unused. For eligible standard online bookings, clients save their card securely and accept your cancellation terms before the appointment is confirmed. For eligible standard card-on-file bookings with no deposit configured, saving a card does not take an upfront card charge. If a client does not show, staff can apply the configured fee from the dashboard; where a saved card and policy apply, it can be collected from a usable saved card, subject to payment approval. Configured email reminders are scheduled ahead of eligible appointments, and optional paid SMS reminders are available only when enabled and funded. These tools help keep bookings aligned with your configured availability.
Key platform tools
Tools to help run your salon
Velixa supports hair-salon workflows including service-specific pricing, team rotas, client records and card-on-file for eligible online bookings.
- Configured email reminders scheduled around 24 hours before appointments, with optional paid SMS only when enabled and funded
- Card-on-file for online bookings — collect eligible late-cancel and no-show fees from a saved card from a usable saved card, subject to payment approval
- Set your own notice period and fee amounts per service — apply the policy to eligible bookings
- Online booking available for configured availability — eligible bookings can be managed online
- Live availability and conflict checks to help prevent double-bookings
- Client records can store services, stylists, team-entered notes and payment history
Payments & card-on-file
Card-secured bookings that protect your revenue
For eligible standard online bookings with no deposit configured, clients can save a card without an upfront card charge. If they do not show, staff can apply the configured fee in Velixa; where a saved card and policy apply, it can be collected from a usable saved card, subject to payment approval. Late cancellations inside your notice window can be handled the same way.
- Card saved securely for standard online bookings
- Attempt an eligible completed-appointment charge from a usable saved card, subject to payment approval
- Apply eligible cancellation and no-show fees
- Payments processed directly by Stripe
No-show protection
Protect every slot in your diary
Eligible online bookings in your Darlington salon can carry card-on-file protection. If a client does not attend, mark the appointment and apply the fee you have configured; where a saved card and policy apply, staff can attempt to collect it from a usable saved card, subject to payment approval. Your cancellation policy is recorded when the booking is confirmed.
- Card on file for eligible online bookings
- attempt to collect an eligible no-show fee from a usable saved card, subject to payment approval
- Your own notice window and fee amounts per service
- Policy agreed digitally when a card is saved
Automated reminders
Fewer no-shows, less chasing
Velixa sends an configured email reminder ahead of eligible appointments. Optional paid SMS reminders are also available only when enabled and funded. Clients can reschedule from their account where the booking and cancellation policy allow, or contact the salon directly.
- Configured email reminders ahead of eligible appointments
- Optional paid SMS reminders only when enabled and funded
- Clients can reschedule where the booking and policy allow
Online booking
Your booking page, open for configured availability
Give Darlington clients a direct link they can bookmark — on your website, Instagram bio or Google profile — and take appointments while you're busy at the chair. Live availability and conflict checks help prevent double-booking.
- Book from your website, Instagram bio or Google listing
- Live availability and conflict checks help prevent double-booking
- Clients self-manage eligible bookings online
Everything your salon needs in one place
One platform for everyday booking operations, with optional extras when you need them.
No-show protection
Online card-on-file bookings record digital acceptance of your cancellation terms.
Email reminders
Configured email reminders can help clients remember upcoming appointments.
SMS reminders
Optional paid text reminders can be sent when configured for eligible appointments when SMS is enabled and funded.
Staff scheduling
Individual diaries, working hours and service lists — every stylist managed from one place.
Online booking page
A shareable link clients can bookmark and use for configured availability from your website, Instagram bio or Google listing.
Frequently asked questions
Common questions about Velixa for hair salons.
Where stylist selection is enabled for the service, clients can choose from the eligible professionals and configured availability shown in your booking flow.
Clients can use their Velixa account to manage eligible appointments where the booking flow and the salon’s cancellation policy allow it.
You can configure supported booking-page branding, including your business name, logo and colours, in the merchant settings.
Velixa uses the services listed in its Privacy Policy for hosting and delivery. Some enabled services may process personal data outside the UK/EEA under appropriate UK GDPR safeguards. See the Privacy Policy for current subprocessor and transfer details.
For eligible standard online bookings, clients secure the appointment by saving a card through Stripe. No payment is taken when the card is saved or when the booking is made. If a configured late-cancellation or no-show policy applies, staff can attempt a later charge from the saved card, subject to the policy, a usable card and payment approval.
A merchant-scoped client record can include recorded appointments, services, team-entered notes and preferences. Payment information is shown only where applicable to the merchant’s configured workflow.
Where those options are configured, services can be assigned to eligible stylists and have per-stylist prices or durations. The booking flow shows the applicable option before confirmation.
Ready to run your salon on Velixa?
Take online bookings for configured availability, use card-on-file for eligible online bookings, and manage configured reminders and client records from one platform.
No charge during your free trial. Cancel any time.
- Built for hair salons
- Free Trial
- No contract · cancel anytime
- Stripe Connect for eligible merchants
← See the full Salon Booking Software overview, or browse all sectors Velixa supports.