Know your clients. Keep your clients.

Booking software for Exeter salons that helps teams remember client details

Velixa can store appointment history, services, stylists, preferences and team-entered colour notes to help your Exeter salon prepare for future visits.

  • Free Trial
  • Cancel anytime
  • Stripe setup required for every merchant

Word of mouth can contribute to new-client discovery, and a consistent service can help build client confidence. Velixa stores appointment history and team-entered preferences and notes, so staff can review relevant information before the next visit. Optional follow-ups and lapsed-client messages can invite eligible clients to rebook when enabled. The system makes rebooking and follow-up easier to manage.

Key platform tools

Keep the working day organised

Bring your salon’s bookings, staff schedules, client records and appointment payments into one place. Set up the services and availability your clients can book.

  • Online booking linked to your services and staff availability
  • Every appointment secured with a card saved via Stripe
  • No payment at booking; saved card or cash on the appointment day
  • Automatic email reminders and optional paid SMS
  • Staff working hours, breaks and leave in one diary
  • Client history and team-entered notes ready for the next visit
A hair salon using Velixa's booking and appointment management platform
Client management

Keep client details ready for the next visit

Build a record of appointments and add the notes your team needs, including colour formulas and client preferences. Team members can review the information their permissions allow before the appointment.

  • Appointment history and past services together
  • Team-entered colour formulas, preferences and notes
  • Access controlled through staff permissions
Team Management
New Staff
Automated reminders

Give clients a useful reminder

Send automatic email reminders before supported appointments and add optional paid SMS using prepaid credits. Clients can change appointments online where the booking and your cancellation policy allow, or contact your salon for help.

  • Automatic email reminders linked to appointments
  • Optional SMS when enabled, with sufficient prepaid credits
  • Clear routes for permitted appointment changes
SMS-ON
SMS-OFF
Waitlist

Offer cancelled times to waiting clients

Use a waitlist to manage clients interested in an appointment when the diary is full. When a suitable time opens up, offer it according to your booking rules and waitlist settings. Filling a cancelled slot is not guaranteed.

  • Keep a list of clients waiting for availability
  • Offer suitable appointment openings
  • Apply your service and booking rules
  • Review how openings are handled
Calendar-List
Bookings-List
Online booking

Let clients book when it suits them

Share your booking link from your website, social profiles and business listing where links are supported. Clients can choose an available service, stylist and time, then sign in or create a free Velixa account to complete the booking.

  • Show the services and appointment times you make available
  • Keep booking choices connected to staff schedules
  • Let clients manage changes where your policy allows
Calendar-List
Bookings-List

Tools for your salon’s working day

Keep bookings, clients and team routines connected. Choose optional extras when you need them.

Marketing automation

Set up supported follow-up messages using your communication and consent settings.

Loyalty rewards

Set up a loyalty programme with earning and redemption rules that suit your business.

Email reminders

Send automatic appointment reminders using the email reminder workflow.

Online booking

Let clients choose from your services, staff and available times through a direct booking page.

Optional SMS reminders

Add text reminders using prepaid credits, with the required settings and customer mobile details.

Memberships

Offer recurring memberships with clearly defined billing terms and included benefits.

Client notes and history

Keep appointment history, preferences and team-entered notes ready for the next visit.

Frequently asked questions

Practical answers about booking, payments and managing your salon with Velixa.

Clients choose an available service, stylist and time on your booking page, then create or sign in to a free Velixa account. Every appointment is secured with a card saved via Stripe. No payment is taken at booking; settle on the appointment day using the saved card or cash.

Velixa supports automatic email reminders. Optional SMS uses prepaid credits and requires the reminder settings, customer mobile details and sufficient credits. Sending a message does not guarantee delivery.

Yes. Link to your Velixa booking page or embed the booking widget where your website supports it. The booking options remain connected to your services and availability.

Every appointment booking is secured with a card saved via Stripe. No payment is taken when the booking is made. On the day of the appointment, charge the card on file or record payment in cash. Stripe handles the card details; Velixa does not store card numbers on its own servers.

Set your cancellation notice period and fees. If a client cancels late or misses an appointment, manage the applicable charge from the booking record. A saved card does not guarantee that a later payment will succeed.

Team members can add and view notes, preferences and appointment history according to their access permissions.

Review recorded booking, revenue, staff and service information using the filters available to your account. Multi-location access requires the paid add-on.

See how Velixa fits your salon

Bring your bookings, diary and client records together. Every appointment booking is secured with a card saved via Stripe. No payment is taken at booking. Settle on the appointment day using the card on file or record payment in cash.

Try Velixa free for 7 days, then £15.00/mo on monthly billing. No setup fee or per-team-member charges. Payment fees, SMS credits and optional add-ons are separate.

  • Built for hair salons
  • Free Trial
  • Cancel anytime
  • Merchant Stripe setup required