Marketing automation
Set up supported follow-up messages using your communication and consent settings.
Built for salons where loyalty matters
Salon booking software for Lancaster that helps build lasting client relationships
Returning clients benefit from a consistent experience. Velixa helps you manage client history, optional follow-up messages, online rebooking and configured reminders.
- Free Trial
- Cancel anytime
- Stripe setup required for every merchant
A clear client record can help a salon team deliver a more consistent service. Velixa builds appointment history over time, and team members can check services, notes and preferences before a future visit. Configured reminders support upcoming appointments, while optional follow-up automations can help maintain contact between appointments. These tools support teams in managing client relationships without replacing the personal care they provide.
Key platform tools
Keep the working day organised
Bring your salon’s bookings, staff schedules, client records and appointment payments into one place. Set up the services and availability your clients can book.
- Online booking linked to your services and staff availability
- Every appointment secured with a card saved via Stripe
- No payment at booking; saved card or cash on the appointment day
- Automatic email reminders and optional paid SMS
- Staff working hours, breaks and leave in one diary
- Client history and team-entered notes ready for the next visit
Client retention
Keep in touch between appointments
Use follow-up and lapsed-client automations to support your rebooking routine. Enable the messages you want and respect the client’s communication preferences and applicable consent settings.
- Set up supported follow-up messages
- Include rebooking links in supported messages
- Use lapsed-client messages where appropriate
- Check message settings and client communication preferences
Client management
Keep client details ready for the next visit
Build a record of appointments and add the notes your team needs, including colour formulas and client preferences. Team members can review the information their permissions allow before the appointment.
- Appointment history and past services together
- Team-entered colour formulas, preferences and notes
- Access controlled through staff permissions
Automated reminders
Give clients a useful reminder
Send automatic email reminders before supported appointments and add optional paid SMS using prepaid credits. Clients can change appointments online where the booking and your cancellation policy allow, or contact your salon for help.
- Automatic email reminders linked to appointments
- Optional SMS when enabled, with sufficient prepaid credits
- Clear routes for permitted appointment changes
Waitlist
Offer cancelled times to waiting clients
Use a waitlist to manage clients interested in an appointment when the diary is full. When a suitable time opens up, offer it according to your booking rules and waitlist settings. Filling a cancelled slot is not guaranteed.
- Keep a list of clients waiting for availability
- Offer suitable appointment openings
- Apply your service and booking rules
- Review how openings are handled
Tools for your salon’s working day
Keep bookings, clients and team routines connected. Choose optional extras when you need them.
Loyalty rewards
Set up a loyalty programme with earning and redemption rules that suit your business.
Email reminders
Send automatic appointment reminders using the email reminder workflow.
Online booking
Let clients choose from your services, staff and available times through a direct booking page.
Optional SMS reminders
Add text reminders using prepaid credits, with the required settings and customer mobile details.
Memberships
Offer recurring memberships with clearly defined billing terms and included benefits.
Client notes and history
Keep appointment history, preferences and team-entered notes ready for the next visit.
Frequently asked questions
Practical answers about booking, payments and managing your salon with Velixa.
Clients choose an available service, stylist and time on your booking page, then create or sign in to a free Velixa account. Every appointment is secured with a card saved via Stripe. No payment is taken at booking; settle on the appointment day using the saved card or cash.
Velixa supports automatic email reminders. Optional SMS uses prepaid credits and requires the reminder settings, customer mobile details and sufficient credits. Sending a message does not guarantee delivery.
Yes. Link to your Velixa booking page or embed the booking widget where your website supports it. The booking options remain connected to your services and availability.
Every appointment booking is secured with a card saved via Stripe. No payment is taken when the booking is made. On the day of the appointment, charge the card on file or record payment in cash. Stripe handles the card details; Velixa does not store card numbers on its own servers.
Set your cancellation notice period and fees. If a client cancels late or misses an appointment, manage the applicable charge from the booking record. A saved card does not guarantee that a later payment will succeed.
Team members can add and view notes, preferences and appointment history according to their access permissions.
Review recorded booking, revenue, staff and service information using the filters available to your account. Multi-location access requires the paid add-on.
See how Velixa fits your salon
Bring your bookings, diary and client records together. Every appointment booking is secured with a card saved via Stripe. No payment is taken at booking. Settle on the appointment day using the card on file or record payment in cash.
Try Velixa free for 7 days, then £15.00/mo on monthly billing. No setup fee or per-team-member charges. Payment fees, SMS credits and optional add-ons are separate.
- Built for hair salons
- Free Trial
- Cancel anytime
- Merchant Stripe setup required
← See the full Salon Booking Software overview, or browse all sectors Velixa supports.