Client notes & history
Store appointment history, team-entered colour formulas and preferences per client.
Know your clients. Keep your clients.
Booking software for York salons that helps teams remember client details
Velixa can store appointment history, services, stylists, preferences and team-entered colour notes to help your York salon prepare for future visits.
No charge during your free trial. Cancel any time.
Word of mouth can contribute to new-client discovery, and a consistent service can help build client confidence. Velixa stores appointment history and team-entered preferences and notes, so staff can review relevant information before the next visit. Optional follow-ups and lapsed-client messages can invite eligible clients to rebook when enabled. The system makes rebooking and follow-up easier to manage.
Key platform tools
Tools to help run your salon
Velixa supports hair-salon workflows including service-specific pricing, team rotas, client records and card-on-file for eligible online bookings.
- Client history can include services, stylists, payment data and team-entered colour notes
- Optional follow-up messages can prompt rebooking when enabled
- Optional lapsed-client messages can be enabled for eligible clients
- Online rebooking for eligible appointments from any device
- Configured reminders can help clients remember upcoming appointments
- For eligible standard online bookings, no upfront charge; the saved card may be charged after completion or for an applicable policy fee
Client retention
Stay front-of-mind between visits
When enabled, post-visit and lapsed-client automations can send follow-up messages to eligible clients. These messages can include a rebooking link, helping your team manage follow-up and repeat-visit outreach.
- Optional post-visit follow-up automation
- Rebooking links in supported messages
- Optional lapsed-client win-back messages
- Configuration and client eligibility apply
Client management
Know your clients before they sit down
Appointments build a client history over time, while staff can add colour formulas, product preferences and notes. Eligible team members can review the recorded history before a visit, helping them prepare when the usual stylist is off.
- Client history — team-entered notes, formulas and past services
- Visible to eligible team members
- Recorded history helps another stylist prepare
Automated reminders
Fewer no-shows, less chasing
Velixa sends an configured email reminder ahead of eligible appointments. Optional paid SMS reminders are also available only when enabled and funded. Clients can reschedule from their account where the booking and cancellation policy allow, or contact the salon directly.
- Configured email reminders ahead of eligible appointments
- Optional paid SMS reminders only when enabled and funded
- Clients can reschedule where the booking and policy allow
Online booking
Your booking page, open for configured availability
Give York clients a direct link they can bookmark — on your website, Instagram bio or Google profile — and take appointments while you're busy at the chair. Live availability and conflict checks help prevent double-booking.
- Book from your website, Instagram bio or Google listing
- Live availability and conflict checks help prevent double-booking
- Clients self-manage eligible bookings online
Everything your salon needs in one place
One platform for everyday booking operations, with optional extras when you need them.
Marketing automation
Optional follow-up and lapsed-client messages can run when enabled for eligible clients.
Loyalty rewards
Configured loyalty programs can award points according to their rules.
Email reminders
Configured email reminders can help clients remember upcoming appointments.
Online booking page
A shareable link clients can bookmark and use for configured availability from your website, Instagram bio or Google listing.
SMS reminders
Optional paid text reminders can be sent when configured for eligible appointments when SMS is enabled and funded.
Memberships
Optional recurring membership plans, subject to configuration.
Waitlist
Manage a waitlist and offer openings to eligible clients.
Frequently asked questions
Common questions about Velixa for hair salons.
Where stylist selection is enabled for the service, clients can choose from the eligible professionals and configured availability shown in your booking flow.
Clients can use their Velixa account to manage eligible appointments where the booking flow and the salon’s cancellation policy allow it.
You can configure supported booking-page branding, including your business name, logo and colours, in the merchant settings.
Velixa uses the services listed in its Privacy Policy for hosting and delivery. Some enabled services may process personal data outside the UK/EEA under appropriate UK GDPR safeguards. See the Privacy Policy for current subprocessor and transfer details.
For eligible standard online bookings, clients secure the appointment by saving a card through Stripe. No payment is taken when the card is saved or when the booking is made. If a configured late-cancellation or no-show policy applies, staff can attempt a later charge from the saved card, subject to the policy, a usable card and payment approval.
A merchant-scoped client record can include recorded appointments, services, team-entered notes and preferences. Payment information is shown only where applicable to the merchant’s configured workflow.
Where those options are configured, services can be assigned to eligible stylists and have per-stylist prices or durations. The booking flow shows the applicable option before confirmation.
Ready to run your salon on Velixa?
Take online bookings for configured availability, use card-on-file for eligible online bookings, and manage configured reminders and client records from one platform.
No charge during your free trial. Cancel any time.
- Built for hair salons
- Free Trial
- No contract · cancel anytime
- Stripe Connect for eligible merchants
← See the full Salon Booking Software overview, or browse all sectors Velixa supports.